With retail lockdown restrictions easing, yet no clear end-point to the required social distancing measures of the Coronavirus pandemic, retailers need to offer service to their customers at home and safe in-store experiences that build customer confidence and enable reduced in-store wait times.
Our digital pre-booking and appointment solutions provide a full suite of tools needed to allow customers to pre-book their visits or appointments in collaboration with the in-store staff, reducing the need and complexity of centralised booking systems. What’s more, a real-time view of free appointment slots and queue lengths can be simply integrated into your existing online presence, as well as any digital displays in-store, allowing for maximum utilisation of your staff time coupled with excellent customer service, increased efficiency and reduced risk of social distancing errors.

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