Digital screens can be an invaluable tool for health communicators, offering up advice and navigational help to patients unfamiliar with the layout and procedures of the location. We’ve been working for NHS Trusts and private hospitals for many years now, building up a serious amount of experience working with this unique audience ,so we know what we’re doing in this relatively niche environment. Digital media communication provides a solution that can reduce stress, help processes run smoother and enhance patient experiences.
Our solutions are aimed at those waiting for appointments, passing through or visiting hospital and healthcare environments. Offering a varied mix of useful information such as current waiting times, consultant locations, patient call-forward notices, health tips, cafe menus and even toilet location and availability. Screens are also also often used to bring some light relief to visitors, with live TV and infotainment such as pop quizzes news, sport, and weather headlines being integrated into the play loop.
No matter what type of content is in play, our NHS clients rely on us to provide the support they need, whether it be a fully managed services complete with 1st line helpdesk or simply as a point of escalation for their existing internal IT function.
Wayfinding is also a key element of the work we do across patient communication projects. Trying to navigate your way around a huge medical complex, especially when you may have pressing concerns already playing on the mind, can be a daunting challenge. By offering digital wayfinding kiosks and software that allow users to print or download directions to a smartphone, hospitals can simplify this process and reduce stress upon their patients